Privacy Policy

1. Introduction

This policy explains how The Parenting Place, operated by Parenting and Health Education Movement, Bengaluru ("we", "us"), handles personal data when you visit this website or buy The Parenting Blueprint for the First 7 Years. We follow India's Digital Personal Data Protection Act, 2023 and, for visitors from the European Union and United Kingdom, the principles of the GDPR.

2. Information we collect

• Information you give at checkout through Razorpay: your name, email address, phone number and billing details.
• Information you send us when you contact us by email or WhatsApp.
• Information about your visit, such as pages viewed, device and browser type, and how you arrived at the site. Marketing and analytics data is collected only if you accept cookies (see our Cookie Policy). We also count page visits and button clicks anonymously, together with the link they came from, without cookies or any information that identifies you.

We do not intentionally collect more information than we need.

3. Payments

Payments are processed by Razorpay. We do not receive or store your card number, UPI PIN or banking credentials. Razorpay's own privacy policy applies to the information you give them.

4. How we use your information

• To deliver the Course to your email address and provide access.
• To respond to your questions and provide support.
• To send receipts, invoices and confirmations.
• To meet legal, tax and accounting obligations.
• If you accept cookies, to understand how visitors use the site and to measure and improve our advertising.

We do not sell, rent or trade your personal data.

5. Legal basis

We process your data to fulfil your purchase (contract), to meet legal obligations, and, for analytics and marketing cookies, on the basis of your consent, which you can withdraw at any time.

6. Sharing your information

We share personal data only where reasonably necessary with: our payment provider (Razorpay); website hosting and email service providers; analytics and advertising platforms such as Meta and Google, only if you have accepted cookies; professional advisers; and authorities where required by law.

7. Data retention

We keep personal data only as long as needed to provide the Course, keep financial records and meet legal obligations. Records of cookie choices are kept for up to 3 years, as described in our Cookie Policy.

8. Security

We use reasonable safeguards to protect your data. No system connected to the internet is completely secure.

9. Your rights

You may ask to access, correct or delete your personal data, withdraw consent, or nominate another person to exercise your rights. To do so, contact our Grievance Officer below. Withdrawing consent does not affect processing already carried out. If you are in the EU or UK, you may also complain to your local data protection authority.

10. Children

This website and the Course are for adults. We do not knowingly collect personal data from children. If we learn we have done so without appropriate authorisation, we will delete it.

11. International users

We operate from India. If you visit from another country, your information may be processed and stored in India and by our service providers in other countries.

12. Changes to this policy

We may update this policy. The current version is always published on this page with its effective date.

13. Grievance Officer and contact

Grievance Officer: Dr Debmita Dutta. Email: debmita.dutta@gmail.com. Phone: +91 96117 39400. The Parenting Place, operated by Parenting and Health Education Movement, Bengaluru, Karnataka, India.

14. Governing law

This policy is governed by the laws of India. The courts of Bengaluru, Karnataka have jurisdiction.